outsourcing
Lessons
Local Outsourcing
How an Australian company began competing against big International players in the customer service industry.
Human
Defeating the outsourcing demon (Part 2)
Although the world has been moving steadily towards "outsourcing" for decades, many people are still completely averse to its use. But attitudes are shifting because of the pandemic.
Human
Defeating the outsourcing demon (Part 1)
Although the world has been clearly moving towards "outsourcing" for decades, many people are still completely averse to its use. And the pandemic has given a major boost to this trend.
Subscribe.
Enter your email address to receive early access to DECISION’s latest articles!